We want you to love your new stuff, but if you don’t…you can contact us at firstname.lastname@example.org and let us know what’s up. If a shirt doesn’t fit, we’ll send you a size that does, but make sure the shirt you send back isn’t stretched out, damaged or dirty.
As far as the body jewelry goes, make sure you know your size. While we know stuff happens, we are not responsible for replacement of jewelry damaged by misuse, improper care, or for jewelry ordered in the wrong size, style or material for your piercing. We do not replace jewelry that has been stripped or cracked by over-tightening. Alcohol cleaning will damage your body jewelry and we are unable to replace jewelry that has been damaged due to alcohol cleaning. Also, threaded balls on all jewelry should be checked often to make sure they have not come loose. Dangling items must be checked regularly for tightness as they can come loose over time.